1. Have your device with any paperwork issued to you by your school.
2. Dial 1-800-922-0204 for Verizon Technical Support.
3. When the automated system asks for a telephone number please enter 843-653-0161.
4. If asked for an account password or pin, press 0# (You may have to do this several times)
5. Once connected with a specialist, provide them with the IMEI of your device.
To find your IMEI:
• Remove the battery cover and the battery
• Look for a sticker with several barcodes
• Locate the IMEI
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